FAQ

General Questions

Is Redd really free?

Yes. The core engine—including creating monitors, boolean logic, matching posts/comments, dashboard access, webhook delivery, and email digests—is completely free. Only the optional AI features require credits.

Do I need to know JSON to use this?

No. The Visual Builder allows you to create complex monitors using a point-and-click interface. The JSON Editor is an optional tool for power users and developers.

How quickly does it pick up new posts?

Reddit content is processed continuously in batches. New posts and comments are typically matched within minutes of appearing on Reddit.

Redd uses passwordless authentication. Enter your email, receive a one-time passcode (OTP), and you're in. No passwords to manage or remember.

Technical Questions

Can I monitor both posts and comments?

Yes. By default, Redd monitors both. You can use the ContentTypeIs condition to limit a monitor to just one or the other.

How do webhooks work?

When a match is found, Redd sends a POST request to your URL with a JSON payload. Every request is signed with an HMAC-SHA256 signature using your secret for security.

What is "Whole Word" matching?

It ensures your keyword is matched only as a standalone word. For example, a whole-word match for "cat" will match "the black cat" but not "the bobcat".

AI and Credits

How do AI credits work?

AI credits are pay-as-you-go. Analyzing a match with AI Filtering costs 1 credit. Generating an AI Reply draft also costs 1 credit. Credits never expire.

Does Redd post to Reddit for me?

No. Redd is a monitoring and drafting tool. We provide AI-generated drafts, but you must review and post them yourself. This prevents automated spam and maintains your account's integrity.

Can I use AI Filtering without boolean logic?

AI Filtering acts as a secondary layer. You must first define a boolean filter (even a simple one like "Subreddit is X") to find matches for the AI to evaluate.